Last updated: 2 November 2026
Welcome to WAMOJO. These Terms & Conditions ("Terms", "Agreement") govern your access to and use of the WAMOJO website, dashboard, software, APIs, applications, automation tools and related services ("Services"). WAMOJO is operated by The Media House ("WAMOJO", "we", "us", or "our"). By creating an account, starting a trial, purchasing a subscription, connecting an external service, or using any part of WAMOJO, you agree to these Terms. If you do not agree with these Terms, you must not use the Services.
WAMOJO is a business communication and automation platform that may provide features including: WhatsApp automation Customer conversations and shared inbox Lead management and CRM Broadcast and campaign management Automated workflows and bot flows Lead forms Appointment booking AI-powered chat and automation AI calling Analytics and reporting Click-to-WhatsApp advertising integrations APIs and webhooks Team and agent management Other communication, automation and business-management features introduced from time to time The features available to you depend on your selected subscription plan and the integrations connected to your account.
You must be legally capable of entering into a binding agreement to use WAMOJO. If you are using WAMOJO on behalf of a business, organization or other entity, you represent that you have the authority to accept these Terms on its behalf. You are responsible for ensuring that your use of WAMOJO complies with all laws, regulations and industry requirements applicable to your business.
You may be required to create an account to use certain Services. You agree to: Provide accurate and current information. Keep your login credentials confidential. Maintain the security of your account. Notify us promptly of unauthorized access. Ensure that users added to your account are authorized by you. Accept responsibility for activity performed through your account. You are responsible for all activity occurring under your account unless the activity resulted directly from a security failure attributable to WAMOJO.
WAMOJO offers paid subscription plans with different features, usage limits and pricing. Subscription fees are charged according to the billing period selected by you, such as monthly, quarterly or yearly. Your subscription may automatically renew unless cancelled before the applicable renewal date. You authorize WAMOJO or its authorized payment provider to charge the applicable subscription fee using your selected payment method. We may change subscription prices or plan features from time to time. Where reasonably applicable, changes will be communicated before they affect a future renewal.
WAMOJO may offer a free trial or promotional access period. The availability, duration and features of a trial may vary. Unless explicitly stated otherwise, a free trial does not guarantee continued access to any feature after the trial ends. We reserve the right to limit, modify or discontinue promotional trials where reasonably necessary to prevent abuse or misuse.
WAMOJO subscription fees are separate from charges imposed by WhatsApp, Meta or other third-party communication providers. You are responsible for all applicable: WhatsApp/Meta messaging charges Advertising charges Payment processing fees Third-party platform fees Other external service charges WAMOJO does not control third-party pricing, policies, availability or service changes. Your use of WhatsApp and Meta services is also subject to the applicable terms, policies and requirements of those platforms.
If you connect a WhatsApp Business account or WhatsApp Business Platform account to WAMOJO, you are responsible for complying with all applicable WhatsApp and Meta requirements. You must not use WAMOJO to: Send unauthorized or unsolicited messages. Contact individuals without an appropriate lawful basis or permission where required. Circumvent WhatsApp or Meta restrictions. Misuse message templates. Send misleading, deceptive or fraudulent communications. Attempt to bypass platform limits or enforcement systems. Use WhatsApp for prohibited or restricted activities. Meta or WhatsApp may restrict, suspend or terminate access to their services independently of WAMOJO. WAMOJO is not responsible for account restrictions, template rejections, messaging limits, quality-rating changes, bans or other actions taken by WhatsApp or Meta.
You may upload, import, submit or otherwise provide information through WAMOJO, including: Customer names Phone numbers Email addresses Leads Messages Conversation history Forms and responses Customer preferences Business information Media Other content ("Customer Data") You retain responsibility for your Customer Data. You represent that you have the necessary rights, permissions and lawful basis to collect, upload, process and communicate with individuals whose information you provide to WAMOJO. You must not upload or process information unlawfully or in violation of applicable privacy or data-protection requirements. Our handling of personal information is additionally described in our Privacy Policy.
You are solely responsible for the content, audience, timing and purpose of campaigns sent through your account. You must ensure that: Recipients have appropriate consent or another lawful basis where required. Your messages comply with applicable laws and regulations. Your campaigns comply with WhatsApp and Meta policies. Your content is truthful and not misleading. Appropriate opt-out or suppression mechanisms are provided where required. WAMOJO does not guarantee delivery of every message. Messages may fail, be delayed, rejected or restricted by third-party communication providers.
WAMOJO may provide AI-powered features including AI chat, AI-assisted responses, lead qualification, AI follow-ups, AI knowledge bases and AI calling. AI-generated content may contain errors, omissions or inaccurate information. You are responsible for reviewing and appropriately configuring AI-generated communications before relying on them for important business, legal, financial, medical or other high-impact decisions. You are responsible for the instructions, knowledge, content and data supplied to your AI features. WAMOJO does not guarantee that AI-generated responses will always be accurate, complete, appropriate or suitable for a particular purpose.
Where AI calling is available, you are responsible for ensuring that your use of automated or AI-assisted calling complies with applicable telecommunications, privacy, consent, recording and marketing laws. You must obtain any required permissions or consent before making automated calls, recording calls or processing call-related information. WAMOJO may restrict AI calling features where necessary to comply with applicable law, provider requirements or reasonable usage limits.
You agree not to use WAMOJO to: Conduct fraud or scams. Impersonate another person or organization. Send spam or unauthorized bulk communications. Distribute malware or malicious code. Attempt to gain unauthorized access to systems or accounts. Interfere with or disrupt the Services. Reverse engineer or exploit the platform. Circumvent usage limits or security controls. Collect personal information unlawfully. Violate intellectual property rights. Promote illegal goods or services. Facilitate unlawful activities. Harass, threaten or abuse individuals. Engage in deceptive or misleading practices. Violate WhatsApp, Meta or other third-party platform policies. Use the Services in any manner prohibited by applicable law. We may investigate suspected violations and take appropriate action, including warnings, feature restrictions, suspension or termination.
WAMOJO and its underlying software, interface, branding, designs, technology, documentation and other materials are owned by or licensed to WAMOJO/The Media House and are protected by applicable intellectual property laws. Your subscription gives you a limited, non-exclusive, non-transferable and revocable right to use the Services during your active subscription. You may not copy, reproduce, modify, distribute, sell, lease, sublicense, reverse engineer or create derivative works of the WAMOJO platform except where expressly permitted by law or by us in writing.
You retain ownership of content and Customer Data that you provide to WAMOJO. You grant WAMOJO a limited license to host, process, transmit, store and otherwise use such content solely as necessary to provide, maintain, secure and improve the Services and as otherwise permitted by applicable law and our Privacy Policy.
WAMOJO may integrate with third-party services such as Meta, WhatsApp, payment providers, advertising platforms, cloud services and other software. Third-party services are controlled by their respective providers. WAMOJO does not guarantee the availability, functionality, security or continued compatibility of third-party integrations. Your use of third-party services may be subject to separate terms and privacy policies.
We aim to provide reliable and continuously available Services but do not guarantee uninterrupted or error-free operation. The Services may occasionally be unavailable because of: Scheduled maintenance Emergency maintenance Software updates Infrastructure failures Internet or network problems Third-party service outages Provider restrictions Security incidents Events outside our reasonable control We may modify, suspend or discontinue features when reasonably necessary.
Your subscription may include limits on contacts, campaigns, messages, team members, automation flows, AI usage, WhatsApp numbers, calling, appointments or other resources. You agree not to circumvent these limits through technical or other means. We may impose reasonable restrictions where usage creates an abnormal load, threatens platform stability, or appears to involve abuse or misuse.
Subscription payments are generally non-refundable except where required by applicable law or expressly stated in our refund policy. If you cancel a subscription, cancellation normally prevents future renewal but does not automatically entitle you to a refund for the current billing period. Any applicable refund, credit or cancellation rights will be governed by the refund policy displayed on the WAMOJO website or applicable order terms. Third-party charges, including Meta/WhatsApp charges, are separate and may not be refundable by WAMOJO.
We may suspend or terminate your access if: You violate these Terms. Your account is used for illegal or abusive activity. Your payment remains overdue. Your use creates a security or operational risk. You violate WhatsApp, Meta or third-party policies. We are required to do so by law. We reasonably believe suspension is necessary to protect WAMOJO, our users or third parties. Where reasonably practical, we may provide notice before suspension or termination. However, immediate action may be taken where necessary to protect security, prevent abuse or comply with legal or platform requirements.
After termination, your right to access and use the Services will end. We may retain certain information where necessary to comply with legal obligations, resolve disputes, prevent fraud, enforce agreements or protect legitimate business interests. Where technically and legally appropriate, Customer Data may be deleted after account termination in accordance with our retention practices and Privacy Policy.
The Services are provided on an "as is" and "as available" basis to the extent permitted by applicable law. We do not guarantee that: Every message will be delivered. Every lead will convert. AI-generated content will always be accurate. Third-party integrations will remain available. WhatsApp or Meta accounts will remain unrestricted. The Services will be completely uninterrupted or error-free. WAMOJO will achieve a particular business, sales or revenue result. WAMOJO is an automation and business software platform. It does not guarantee specific marketing, sales, admission, appointment or revenue outcomes.
To the maximum extent permitted by applicable law, WAMOJO and The Media House will not be liable for indirect, incidental, special, consequential or punitive damages, loss of profits, loss of revenue, loss of business opportunities, loss of data or business interruption arising from your use of the Services. To the maximum extent permitted by law, our aggregate liability arising from the Services will be limited to the amount you paid to WAMOJO for the Services during the [three/six/twelve] months immediately preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot legally be excluded or limited under applicable law.
You agree to defend, indemnify and hold harmless WAMOJO, The Media House and their respective personnel from claims, losses, liabilities, damages, costs and expenses arising from: Your violation of these Terms. Your Customer Data or content. Your use of WhatsApp, Meta or third-party services. Your violation of applicable law. Your violation of another person's rights. Unauthorized or unlawful communications sent through your account.
We may update these Terms from time to time. When we make material changes, we may provide reasonable notice through the website, dashboard, email or other appropriate means. Your continued use of WAMOJO after the updated Terms become effective constitutes acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the laws of India. Subject to applicable law, disputes arising from these Terms or the Services shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the location of The Media House/WAMOJO's registered office. Address : 1st floor, Above Ratna Engineering, Infront of Ganesh bhel, Near Bus Stop, Kopargaon Maharashtra - 423601
If you have questions regarding these Terms, your account or the WAMOJO Services, you can contact us through: WAMOJO Operated by: The Media House Email: contact.themediahouse@gmail.com Phone / WhatsApp: +91 91460 60969 Website: wamojo.com By using WAMOJO, you acknowledge that you have read, understood and agreed to these Terms & Conditions.